Shipping Policy

• Orders are typically processed and dispatched within 3–5 business days of order confirmation, subject to product availability.

• Delivery timelines may vary based on the shipping location and courier service.

• Shipping charges will be calculated at checkout based on the delivery location and order value.

• For bulk orders or international shipping, please contact our support team at info@tuvainature.com.

 

Customer Satisfaction & Return Policy

We stand by the quality of our products. If you are not satisfied with your purchase, you may request a return or exchange under the following conditions:

Return & Exchange Process

• Return Request: Email us at info@tuvainature.com within 7 days of receiving the product, mentioning your order details and reason for return.

• Eligibility: Products must be unused, sealed, and in their original packaging.

• Non-Returnable Items: Opened or used products, customized orders, and perishable goods cannot be returned.

• Refunds: Upon approval, refunds will be processed within 7–10 working days to the original payment method.

• Exchange: If applicable, exchanges will be processed upon return of the original product.

For any further queries regarding returns, reach out to our team before sending the product.

Tuvai Nature Private Limited reserves the right to modify these policies without prior notice. Please review this section periodically for updates.